Contact us

We want to make sure you are having the best experience with Smartify Shop, so we are here to help.

If you have a question or need help with your order, please fill out and submit the form below with the order number or museum partner. This goes straight into our Customer Service email inbox.

Our team is on hand Monday to Friday (9am - 5pm UK time) and will aim to respond to you within 12 to 48 hours (excluding weekends).